Current Lesson Fees are as stated on this Website. In the event that pre-pay deals are not completed before you pass the practical test with us, any used training time will be re-calculated at the normal lesson rate and the remainder refunded accordingly. Lessons cancelled at short notice or missed for whatever reason (48 hours notice of cancellation required) will be charged in full. It is your responsibility to check times and dates of lessons. Practical test hire of the driving school car for use during the practical test will be charged at the normal lesson rate, plus £10. It will be the cost of a two hour driving lesson plus £10. I reserve the right to withhold the use of the driving school car for practical test, if in my opinion the chances of passing the test are unrealistic. Practical test cancellation. In the event of the driving school car being unavailable on the day of the practical test for reasons of illness on my part, or for reasons of mechanical failure, I will refund test fees incurred by you in full. In the event of the practical test being cancelled by the Driving and Vehicle Standards Agency, it is normal practice for the test fee to be refunded by them, however lessons booked on the day will be subject to the 48 hrs late notice cancellation and will require payment.(Some of these fees can normally be claimed back from the D.V.S.A).
The "Taster Pack" must be completed within two months from the date it was booked. Complaints procedures. Please bring to our notice any complaints that you may have and we will endeavor to address the situation.
John Lowe, Driving School Owner.
Meet The Team.......
Tom Lowe is the owner of the driving school, taking over after the retirement of John. He has been a driving instructor for about 11 years and is as popular as ever. His naturally calm and pleasant nature certainly goes down well. He covers both Gloucester and Cheltenham and at present has a top of the range Fiesta.
He is a very talented guitarist and somehow is able to conjure well known tunes out of thin air, always with his trademark smile. He is married to Lisa, who became the office manager when Tom took over and they have two lovely daughters, Daisy and Freya. They live in Longlevens.
"Tom came to my rescue just when I needed him. I had been with another driving school and it was so erratic, I wanted to give up. My husband phoned Lis at John Lowe Driving and was impressed, so booked up a lesson for me. Tom was completely different, reliable and polite. His teaching methods seemed to make it easier and I eventually passed. Thanks, Tom!"
" I had learnt the basics with my Dad when I started with Tom, and was surprised that I was doing so much wrong. He was very positive and soon had me on the right track. My friends are all with him now."
Charlie,our auto instructor has been with us now from the start and his driving test pass rate has remained steadily way above the national average, his consistency being one of the main reasons for our success.
Our automatic car is a Honda Jazz, which is comfortable, responsive, and easy to get used to.
Students choose to learn automatic driving for a number of different reasons, so if you make that decision, we are able to help you all the way.
Lisa Lowe is our office manager in charge of customer services, taking over the position when John and Lis Lowe retired. She has a background in education, being a former school teacher.
She sees that our students are allocated to the most suitable driving instructor, deals with the driving instructors diaries, and answers the numerous queries that can crop up. She will confirm all of the arrangements by text, so that eveything is clear.
She is enormously experienced and awfully nice, so she can always help with any situation, and you will always be treated with respect, as Lisa will always remember that it is yourdriving lesson.
The price of a driving lesson is only one of the factors that you should consider when making your choice of driving instructor.
Deciding where to spend your money on driving lessons is not really like going out shopping, seeing the product you want and then shopping around for the best deal, as several shops will sell the same item, but will price them differently.
Driving instructors cannot be compared like for like. They may drive around in similar looking cars but the instruction and customer service they offer can vary enormously. Some instructors, once qualified, sit back and never take any additional training to keep up with new developements.
The Driving instructors at John Lowe Driving take part in CPD which is continued professional developement that ensures that they are at the forefront of the many changes taking place with in the industry. We have weekly meetings to chew over the multitude of events that take place, and very often find ways to improve our customer service. It's important to get together regularly anyway.
Value for money.
There are driving Instructors who are reliable, have first class teaching skills,years of experience, high pass rates and many satisfied customers. These instructors stay busy for a very good reason, not because they are the cheapest in town but because their customers benefit from properly structured lessons and modern teaching skills, which ultimately translates into fewer driving lessons needed and a higher proportion of first time passes.
On the other hand some instructors still teach old methods and have poor customer service skills, which will mean that more lessons and tests are required, which in the end will be a lot more expensive.
If you are paying for driving lessons, your driving instructor must be on the DVSA register, and must display his licence on the car windscreen. A fully qualified instructor will display a green badge, and a trainee (part qualified) instructor will display a pink badge.
All of the instructors at John Lowe Driving are fully qualified and will display their green badges.
Business Address, Phone Number and email.
John Lowe Driving,
22 Stewarts Mill Ln,
Tel: 01452 313713.
John is a fantastic instructor with patience in abundance...
"John is a fantastic instructor with patience in abundance and a sense of humour! John has helped me enormously to build my confidence on the road. Highly recommend him as an instructor."